University Computing Services
ITS supports an Instructional Linux Environment (ILE) that uses UNCG’s MyFiles User Space (S: Drive), which is the same file space available from the current campus GCN Microsoft Windows environment. All UNCG faculty, staff, and students that have not already activated their MyFiles User Space (S: Drive), need to activate it to establish their home directory for the ILE.
To access the ILE, connect to the linux host prdile.uncg.edu using SSH or SFTP. PuTTY is the most common SSH client for Windows computers on campus. The ssh command on the command line is the most common SSH software for operating systems such as Linux and macOS X. For a list of software installed on the ILE, see Linux Software @ UNCG.
To better support the research mission of UNCG, ITS has entered into a partnership with UNC-Chapel Hill and NC State University to provide access to their Computing Clusters, technical support, and training for High Performance Computing (HPC). For information on each Compute Cluster to see which best suits your research needs, see their respective website here: Longleaf, Dogwood, and Henry2. To set up access to these Compute Clusters see the Research Computing Support Available from ITS website.
Technology Services (ITS) maintains and operates the campus open-access computer labs and provides support for students using the labs and for faculty who teach in the labs. There are currently ten such labs located throughout the campus, containing more than 400 computers.
UNCG’s MyCloud provides students and faculty remote access to software such as Matlab from off campus over the Internet. Applications accessed through MyCloud @ UNCG do not need to be installed. This allows you to run these applications from any supported device, including PCs, Macs, and even mobile devices.
MyCloud provides a “Student Desktop” where students can access their campus network MyFiles User Space (S: drive) through a virtual Windows 10 desktop. Students can also grant the Student Desktop access to their local computer storage drives. This allows the Student Desktop to act as a bridge between the S: drive and local storage on their own computer.
All campus computing accounts have access to unlimited capacity cloud-based file storage. Box is very similar to DropBox as it allows access from anywhere on the web and synchronization across all your devices. Visit box.uncg.edu to login and setup your Box account.
UNCG has made Microsoft Office 365 ProPlus with the web-based versions of Word, Excel, PowerPoint, and OneNote available by visiting office365.uncg.edu. Office365 @ UNCG offers all Student, Faculty, and Staff locally installed copies of Microsoft Office products on up to five devices per user. Download local installations of Microsoft Office from this website https://its.uncg.edu/office365/ for home and office computers. Office365 also provides access to unlimited capacity cloud file storage trough Microsoft OneDrive to all Students, Faculty, and Staff.
TSC is located in the lobby of the McNutt Building and provides assistance to faculty, staff, and students.
6-TECH Online is a central access point for all of your technical support needs.
(Formerly MSDN Academic Alliance, Microsoft DreamSpark Premium, and Microsoft Imagine Premium) Through Microsoft Azure Dev Tools for Teaching students can obtain Microsoft developer tools, platforms, and servers for use in coursework, independent learning, or research. When prompted to login, use your UNCG email address. You will then be taken to the standard UNCG login page. Once authenticated, you will have access to Microsoft Azure Dev Tools for Teaching full software repository of free software.